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I schedule a procedure and cancel( with five days advance) and the office is refusing to return my down payment of one thousand dollar ($1000.00). My down payment was maid by Credit card American express and can be proved.

My notice of cancellation was submitted two days after schedule confirmation. The office cant insist of to close to submit cancellation specially because they rush on to schedule procedure. I don`t wanna and don`t think is necessary a lower to request my right of gating a down payment on a service not provided.

I will appreciate your understanding and hope this payment will be credit on my credit card. Sinesio Sousa.

Monetary Loss: $1000.

Preferred solution: Full refund.

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Deasha Ndg

Are you sure you had the right of cancellation?

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