Most helpful review
New Reviewer

I hate Bosley with all my heart and soul.

The same thing happened to me at the Michigan Bosley!!! Getting a transplant from Bosley was the worst decision I ever made. I got about 900 transplants too and barely any of them actually took root. I am just about to start shaving my head and stop covering it up...
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28 comments
#1990469

Wondering why you cant sue them. I am thinking about suing myself.

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ID
#556388 Review #556388 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • It did not work
  • Huge scalp scar
  • That i cant sue them
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Pay for my scar removal, and for laser scar pigment alteration and for FUE transplants to cover up/camouflage the smaller scar that will replace the big one you gave me please. Or a full refund.

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Verified Reviewer
New Reviewer

Contents of BOS-Revive. The 3.5 container.

Bosley - Contents of BOS-Revive. The 3.5 container.
The container leaks. I went on a weekend trip out of town. On Sunday I went to apply to my hair. I use the first two containers. After I got out the shower and parted my hair. BOS-Revive container empty and the exterior. All the solution had leaked out on to my toilet bag. I still have the container and can send it to you. James Jones 119 Chateau Cir. Debary, 32713 530_315-****
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ID
#3498950 Review #3498950 is a subjective opinion of poster.
Location
Debary, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

My initial *** surgery was over $15,000 and I received no results.

Original review updated by user Jan 15, 2022
My initial *** surgery was over $15,000 and I saw nearly no results. They offered a second surgery, though only 500 follicles were free. I had to pay for anything over 500 grafts. So after five years, two surgeries and over $25,000 spent.....I have minimal new hair growth. The doctor was great and the service was also good....but the surgeries didn't work, for the extremely high cost.

User's recommendation: Avoid Bosley. Insane cost for MINIMAL results.

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ID
#3261665 Review #3261665 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Bosley Transplant Procedure
Pros
  • Staff
  • Doctor
  • Explanation of proposed procedure and results
Cons
  • Minimal results
  • Not happy
  • Satisfaction guarantee not honored
Loss
$20000
Preferred solution
Compensation for such poor results, after two *** surgeries.

Shampoo and conditioner

My hair is dry as straw The stuff is crap What more do you need Oh yes and it changed the color from blonde to white

User's recommendation: find something else.

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ID
#2613370 Review #2613370 is a subjective opinion of poster.
Location
Windsor, Ontario
New Reviewer

Advertising

Sick and tired of the Insults directed at my Dad by this nowhere company
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ID
#2222383 Review #2222383 is a subjective opinion of poster.
Pros
  • Garbage
Cons
  • Garbage
Preferred solution
Knock off the insults toward fathers
New Reviewer

Defective product

Still have damaged product and would like a replacement.
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1 comment
#1935921

Hi! I work for Bosley and I'd be happy to help you get the product you ordered. Please reach out to me at your earliest convenience: amym@bosley.com

ID
#2221244 Review #2221244 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Defective product

Yes there is still a problem. I still have a damaged product and no replacement. I can send a picture but you can't tell that the pump is broke and nothing will come out

User's recommendation: Not so far.

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ID
#2221229 Review #2221229 is a subjective opinion of poster.
Location
Carbondale, Illinois

Cancel order

I wasnt a pissed customer!! So sorry!! I was trying to cancel an order because Im a hairdresser and wanted to order through Cosmoprof!!! Love your products!!! But have been disappointed because I cant get your shampoo for noticeable thinning hair!!

User's recommendation: Use Bosley Hair Products!!!

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ID
#2122686 Review #2122686 is a subjective opinion of poster.
Location
Hendersonville, North Carolina
New Reviewer

Hair stolen during process by doctor !

When I was getting work performed in Boca Ratan Florida the doctor removed 1400 hair follicles that were not used but sold for thousands of Dollars for His own pocket, Bosely never did anything about it, Doctor was a thief and should have been arrested for a major felony let alone having his doctor license revoked!

User's recommendation: This scam is done to many patients without there knowledge !

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1 comment
#1971893

hair follicles can be transplanted from one person to another. There is no reason for someone to "steal" hair follicles

ID
#2031130 Review #2031130 is a subjective opinion of poster.
Location
Miami, Florida
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Issue

The associate in the Philippines was not able to do anything other than listen to my issue where my hairline is not straight. I've had the procedure done eight months ago I've had no one from corporate return my phone calls seems like nobody really cares and it's for $9000 procedure out-of-pocket I completely regret it. I hate to get legal but it's the only way now I have tried to get in touch with people from Bosley

User's recommendation: Go somewhere else.

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ID
#1979378 Review #1979378 is a subjective opinion of poster.
Loss
$9200
Preferred solution
Let the company propose a solution
New Reviewer

Failed to provide service because of my disability

I have a disability that does not allow me to wear a mask. Bosley hair restoration refused service. Their regional director can be reached with complaints at: (816) 360-****
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2 comments
#2006606

this is protocol w CDC. Your disability doesn't make you special.

#1866939

We are very sorry that you were unable to complete your in-person consultation with us. Bosley is following medically appropriate and mandated safety protocols to ensure the safety of our patients and staff, including the wearing of masks in the office.

For those unable to wear masks we offer the convenience of a video consultation that offers an equal service to an in-person consultation.

Thank you for understanding. If you would like to schedule a video consultation please email us at patientcare@bosley.com.

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ID
#1938168 Review #1938168 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Horrible customer service about seperated shampoo.

Bosley - Horrible customer service about seperated shampoo.
No response to 2 emails and 1 phone message left. I finally reached a live person and they hung up on me when I asked why they were asking me to contact the shipping department about a product I purchased through Walmart.com. This product is expensive and they clearly don't care about their customers.

User's recommendation: Buy from anyone else.

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ID
#1822403 Review #1822403 is a subjective opinion of poster.
Location
Bozeman, Montana
Loss
$38
Preferred solution
Let the company propose a solution
New Reviewer

Bosley did not produce for $14,000

I returned backed to bosley and showed them what I thought, and they wanted another $6000 to finish the job,which I thought that was what the $14,000 was for They never mentioned that there was to be more money after that , I thought that the $14,000 was a done deal

User's recommendation: I would check for a cheaper way to do this or shave your head.

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ID
#1816715 Review #1816715 is a subjective opinion of poster.
Location
Dublin, Ohio
Service
Bosley Procedure
Pros
  • No pros
Cons
  • Having sores all over my scalp for almost a year
  • Will be talking with my lawyer
  • Did not take responsibility
Loss
$14
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Avoid Bodley!

Bosley - Avoid Bodley!
I spent a lot of money for hair transplants 2 years ago and have followed their program for 2 years. Now I have less hair than I did before the procedure! Waste of money!
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ID
#1802015 Review #1802015 is a subjective opinion of poster.
Location
District 5, Louisiana
Service
Bosley Transplant Procedure
Cons
  • No accountability when they ruined my hair procedure
Loss
$13
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Hair line not straight missing pictures from before and after

I need someone to call me from corporate I don't have any photos after the procedure of the left side of my head that shows the hairline not straight . I was told someone was going to call me last week. No one did. Is this the kind of customer service I'm going to expect going forward after spending close to $10,000?
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ID
#1740378 Review #1740378 is a subjective opinion of poster.
Location
Orlando, Florida
Pros
  • Staff
Cons
  • Results
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scammed for 1000$

Bosley - Scammed for 1000$
I tried cancelling my app for transplant after 1 hour of booking , and I was told I have 2 days to cancel ,and they wouldn’t refund me
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ID
#1713042 Review #1713042 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Full refund

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